60 Days Return/Exchange Policy
Below are the detailed instructions on how to process a return or exchange. The policy begins from the date of purchase. Please see whether either of these pertain to you, and if the item(s) are covered by our 60 Return Policy.
The following reasons are covered by our 60 day FULL COVERAGE Return/Exchange Policy.
(ShopBlenderParts is responsible for return postage fees, and replacement fees)
- We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
The following reasons are covered by our 60 day LIMITED COVERAGE Return/Exchange Policy.
(Customer is responsible for return postage fees, and replacement postage fees. ShopBlenderParts does not refund any shipping fees.)
- You chose the wrong model(s).
- Personal Reasons due to changed mind, personal taste, etc.
The following reasons are NOT covered by our 60 day return policy, and we are not liable for these issues.
- Products are damaged by misuse, mishandling, or poor maintenance.
Return Service Procedure:
- Please submit a support ticket, and attach clear photos of the items that represent a quality issue.
- Please follow the instructions that are provided by our customer service team.
Please follow the instructions below.
- Items that are being returned should be new, and unworn. They should be kept in its original condition in which you received them in.
- Please contact one of our customer service representatives to request return authorization, and the return instructions.